How are stars awarded to hotels in France?

A tourist hotel is a commercial accommodation establishment. It offers various services. It can be ranked (expressed in number of stars) regardless of the number of rooms. Star rating is not mandatory, it is done at the request of the hotel operator. The hotel may also have a label.

The star rating of hotels

Hotels are classified in 5 categories from 1 to 5 stars. Stars are awarded on the basis of the assessment of 3 main criteria:

  • the quality of comfort of the equipment,
  • the quality of the services offered in the establishments,
  • good practices in terms of respect for the environment and the reception of customers with disabilities.

To maintain the quality of hotels throughout France, the hotel is evaluated every 5 years.

Classification is voluntary: it is the operator who must submit the request for classification of his establishment to Atout France.